New Modules

Responsive Views

• Gift Certificate
• Automatically include & adjust taxes & agency fees to coincide with office locations/activities
• Book customers for multiple activities on one reservation
• Run credit card payments while customers are on phone or at the counter
• Use barcode scanning & credit card swipers for quicker counter reservations
• Send email confirmations
• Quickly reserve rental gear & add-ons
• Track rental gear & add-on inventory availability by office

Reminder & Follow-up Activity Email Sending Module

Use this module to send activity customers reminder and follow-up emails. You can customize your emails so that each activity has an email template specific to the activity. For instance, you might send half-day customers one style of email and your full-day customers a different style. Or you might send your snowmobiling customers an email with different content than one you send your zip line customers. If you don’t want to differentiate, then send all customers the same email. You determine the number of days prior to send the reminder. Once set, Triptiva will work in the background to complete the task on the schedule you set. Use the follow-up email to communicate with customers after they have completed their activity. You decide the number of days afterwards you want the email sent. You can use this to direct customers to your SurveyMonkey to complete a survey about their trip or get to you your Trip Advisor page to tell the world about what a great job your company did. You can do things like have users find and like you on Facebook by including a link in your follow-up.

• Use auto reminders to inform customers of cancellation policies
• Manage activity availability to prevent overbooking
• Manage customer pick-up locations & times
• Easily record activity commissions due vendors
• Automatically calculate activity discounts & coupon amounts
• Allow different pricing on different days
• Attach add-on & rentals items to a customer’s reservation
• Automate recurring & future credit card payments
• Track commission fees for booking partners, etc.

Seasonal Pricing

Do you want to price weekday activities differently than weekend activities? Or, do you want the 9 AM activity priced a little lower than your 1 PM one so as to encourage customers to more often opt for the earlier activity? You can use the Seasonal Pricing to do this. This module coordinates with the Online Grid and Online Scroll views to show individual activity pricing. The idea is you display the days and times in the search results and the user can decide if price or time is important to them.

• Activity staff can see last minute bookings & make adjustments
• Produce manifests for activity details
• Pass important customer information to activity personnel
• Produce amount due reports to catch unpaid last minute arrivals

XXXXXxtras to increase revenue

• Quickly inlcude rental gear & add-ons
• Sell & accept gift certificates

XXXXX Views

• Gift Certificate
• Automatically include & adjust taxes & agency fees to coincide with office locations/activities
• Book customers for multiple activities on one reservation
• Run credit card payments while customers are on phone or at the counter
• Use barcode scanning & credit card swipers for quicker counter reservations
• Send email confirmations
• Quickly reserve rental gear & add-ons
• Track rental gear & add-on inventory availability by office